F.A.Q.
A little info for your key questions
How are the items packaged?
We've been running an online antiques and art business for many years now and have become specialists at packaging. All items will be packaged very carefully with the materials that are most suitable for the item.
Do you offer free international shipping?
A: Yes, we offer free international shipping on all orders. Please refer to our shipping policy for more details.
How long will it take to receive my order?
A: Delivery times vary by destination. In general, 5-10 business days within Europe and 10-20 business days elsewhere.
Can I track my order?
Yes, once your order is shipped, you will receive a shipping confirmation email with a tracking number. It is your responsibility to monitor the arrival times with the courier.
What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging with all tags and labels attached. Please refer to our return policy for more details.
What should I do if I receive a damaged or defective item?
A: As we do package all items very carefully with large amounts of quality packing materials, in the odd situation you receive a damaged or defective item, please contact our customer service team within 3 days of delivery with your order number and a description of the issue. We will provide instructions for returning the item at our expense and arrange for a replacement or refund.